NET-A-PORTER and MR PORTER launch service for loyal customers
Date Posted: Wednesday 23rd January 2019
Online fashion e-tailer NET-A-PORTER and men's online style destination MR PORTER have announced the launch of their new services for their most loyal customers. The invitation-only, bespoke offerings will include highly curated at-home shopping consultations and the introduction of the Style Trial service.
The offline experiences will extend further into the homes of top spending customers also known as EIPs, “Extremely Important People”. The new Style Trial service will provide EIPs a more convenient way to shop in the comfort of their home. NET-A-PORTER and MR PORTER will offer this invitation-only service for EIPs to order up to 30 pieces to try at home before they buy, for a seven-day trial period. The items can be chosen by a customer or can be a curated selection from a personal shopper. Encouraging customers to experiment without commitment, payment will be taken automatically for the items the customer wishes to keep and unwanted items will be collected immediately.
NET-A-PORTER and MR PORTER personal shoppers are based in London, New York, Hong Kong, and Los Angeles. They work widely with NET-A-PORTER and MR PORTER’s most loyal customers who are offered a variety of personalised services and exclusive benefits.