REISS unveils new website to improve customer experience
Date Posted: Wednesday 16th February 2022
REISS has announced that it is launching a new website, where customers will find the brand’s complete womenswear, menswear and childrenswear collections, updates, and campaigns. While the site’s look and feel remain true to REISS’ distinctive aesthetic, it launches with service upgrades tailored to its customers' lifestyles.
UK REISS.com shoppers will enjoy:
- Last orders for next-day delivery extended from 7 pm to 11 pm
- Improved stock availability thanks to a new store-fulfilment technology
- Next-day delivery as standard, reduced to £5
- Free next-day delivery in-store, going from 50 to 600 collection points
- Immediate refunds in-store for online orders
- Customer service extended from 5:30pm to 11 pm
- New, minimal, and sustainable packaging
- A REISS iOS app - coming soon
REISS' international customers will enjoy a localised experience, including:
- Local content tailored to their region
- Local payment methods in select territories
- Local languages
REISS, currently trading with international websites in the US, Australia, France, Germany, Ireland and Hong Kong, will be adding a local site in the Netherlands, and implementing an upgraded International site that will operate in 60 markets.